Following a successful trial earlier this year, Costa Coffee has announced a national rollout of the Chatty Cafe scheme, an initiative designed to encourage conversations between customers at designated ‘Chatter and Natter’ tables in store, across more than 300 branches nationwide. The national launch comes as new research reveals we’re having less conversation as a nation, with six in 10 (59 per cent) having fewer face-to-face chats compared to 10 years ago.
Next has opened one of its biggest stores in the UK as part of intu Merry Hill’s multi-million-pound transformation programme in Dudley. The opening today (Tuesday 14 August) comes ahead of owner intu’s plans to spend more than £100 million refurbishing the West Midlands shopping destination and building a major leisure extension.
International health and beauty retailer, A.S. Watson has teamed up with L’Oréal to launch Colorlab by Watsons, a new concept makeup store in China. The striking black interior signals the modern vibe of the store. These new stores offer customers a fashionable and trendy experience-led makeup space, with access to on-hand makeup artists who can offer advice and expertise, as well as the opportunity to try out different looks and play around with colour cosmetics.
The England Rugby Store at Twickenham Stadium has undergone a complete trasnformation with a dynamic new retail concept to align with the global appeal of Rugby Union and sports retail. The 82,000-capacity stadium provides huge match day footfall for the store, so great effort was invested at the planning stage to ensure natural customer flow around the store and effective cash desk systems to allow shoppers to have an enjoyable shopping experience. The space needed to be effective and practical, yet deliver a rewarding and memorable shopping experience.
Selfridges London has completed the transformation of its new Accessories Hall with the opening of a new 372 sq m optical destination, offering the largest number of eyewear styles on the UK high street. Designed by Alex Cochrane, the new eyewear destination conveys a sense of temple-like grandeur that is emphasised by the liberal use of luxurious, carefully sourced materials, such as white terrazzo and white marble.