Hermès hosts petit h pop-ups in its Manhattan stores

French fashion house Hermès has introduced a series of petit h pop-up stores and craft workshops in its Manhattan stores during the holiday season. Under the leadership of petit h creative director and founder, Pascale Mussard, a sixth generation member of the Hermès family, petit h is a unique laboratory where traditional craft skills and original creative thinking converge.


New York based creative agency DML developed the concept for the petit h Holiday Factory pop-ups, which were inspired by original hand drawings by Alexandre Mussard, the son of Pascale Mussard.

DML collaborated with Checkland Kindleysides to design every aspect of the experience from interactive store windows, interior architecture to digital content, including an interactive animated film created from Alexandre’s original drawings.

'What we’re creating in partnership with DML captures a certain joie de vivre. The Holiday Factory delivers curated experiences through bespoke scenography that embodies the craftsmanship, fun and excitement of the brand,' says Joe Evans, creative director at Checkland Kindleysides.


Upon entering the store, visitors are drawn to a mysterious selection of levers, pulleys, and handles, all beautifully finished in gold leather, crafted by petit h’s skilled artisans. Interaction with these tools activates a whimsical, interactive animated film derived from Alexandre Mussard’s drawings, set in a mythical world of creation and celebration. The animation is synchronised to a musical score featuring percussive sounds of the workshop.

Representing an idea in space, an oversized flying teapot (an iconic petit h product) is suspended from the ceiling in the centre of the store. As you circle this centrepiece it deconstructs before your eyes, separating into individual components that have been skilfully handcrafted. This clever use of perspective creates a playful visual illusion that reveals the craft, skill and imagination that goes into the creation of petit h products.


Around the perimeter of the space, an abstraction of the traditional advent calendar, presents collections of handmade jewellery, homeware and accessories within individually lit golden apertures.  Elsewhere, textiles and prints are suspended from custom hangers on knotted leather cord.

The Ornament Bar is a playful customer experience celebrating customisation and co-creation, providing an opportunity to compose and assemble holiday ornaments for purchase under the instruction of Parisian scenic artist and petit h designer, Isabelle Leloup.


A DML designed microsite, living within www.lesailes.hermes.com allows consumers to create and share a unique petit h invitation with their friends and an in-store selfie station creates beautifully abstracted and sharable selfies for social media. The station layers a petit h frame around the customer’s face when looking into the camera, immersing the visitor in petit h’s magic.

Outside, a series of six interactive windows featuring kinetic installations line the façade of the Hermès Madison boutique. Together they form a contemporary abstraction of the traditional advent calendar and convey the magic of the holidays, presenting iconic objects from the petit h collection. Above each window, metallic vinyl is applied to create a mystical and abstracted golden black starry night.








Latest issue

  • 1


  • 1

Latest windows:

  • 1


  • 1

Out & About

  • Out & About: The Art of Attention +

    Read More
  • Out & About: Harlequin Design +

    Read More
  • Out & About: Chelsea in Bloom 2017 +

    Read More
  • 1


  • Making space for today’s consumer: how the old skill of placemaking is contributing to a new kind of retail +

    Read More
  • Transforming the digital enterprise with AV +

    Read More
  • Retailers must move with the times +

    Read More
  • 1

Karl McKeever

Read Karl's column every month in Retail Focus


Read More ...

Monthly Q&A


Dr Dorothy Maxwell,
Head of Sustainability
House of Fraser


Search Our Site

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.

I accept cookies from this site.

EU Cookie Directive Module Information