RBTE: Immerse yourself

Discover the latest technology developments at Retail Business Technology Expo (RBTE) in May.

With its biggest ever floorplan to date, RBTE is gearing up to be a vital resource for those wishing to experience the latest technology developments for the retail and hospitality sectors. The show is co-located at Olympia London with sister exhibitions Retail Design Expo and Retail Digital Signage Expo.

In addition to 370-plus suppliers exhibiting, an extensive free conference programme will run over the two-day show across three theatres, featuring leading expert speakers in more than 130 sessions, covering the full customer experience from omnichannel solutions, payments, loyalty, supply chain, loss prevention, eCommerce, RFID and analytics. There are also numerous networking opportunities, innovation trails and awards.


Key features

The Innovation Awards & Trail, sponsored by Aptos
Launched at RBTE 2015, the RBTE Innovation programme is now a hugely important part of the show. Exhibitors at RBTE are invited to submit entries to take part in the Innovation Trail and Awards. The entries will be reviewed by a judging panel of experts, and shortlisted entries will be featured in the Innovation Trail at the show and highlighted on the ‘Winners Wall’, with the overall winner being announced on the first day at the Big Party.

Payments Theatre in association with Barclaycard
In 2016 RBTE greatly increased the focus on payments. The dedicated Payments Theatre in partnership with Barclaycard will feature numerous retailers together with other payment industry experts to cover all the essential issues being faced in the current highly innovative and disruptive payments market.

K3 Retailer Lounge
The perfect retreat for retailers to relax and network in a vendor free area. Drop in, grab a coffee and take some time to plan your visit.

PayPal Chill & Charge Lounge
The PayPal Chill & Charge Lounge provides the ideal spot to recharge your batteries (literally). Take advantage of the free wifi, have a meeting over coffee or catch up on emails.


The gloodoo Champagne Bar

The Champagne Bar, sponsored by gloodoo, takes centre stage at RBTE and situated right in the heart of the show, offering the ideal venue for networking. The Big Party, hosted by DILAX, takes part in the Champagne Bar on the first evening of the show at 16.:50 - 18:30.

Conference programme
RBTE’s comprehensive free conference programme has been shaped by the industry, for the industry, via a committed steering committee, ensuring attendees are abreast of the latest innovations, key topics and case studies in the industry. This informative and interactive programme will see more than 100 speakers deliver over 130 independent presentations and discussions, across three conference theatres. Covering the full customer experience from omnichannel solutions, payments, loyalty, supply chain, loss prevention, eCommerce, RFID and analytics, all the sessions are designed to inspire and provide valuable insights and practical plans of action for visitors to take away and implement.


Conference highlights

Monday 8 May

Keynote: Using iPads as a semi tool in the store to increase the customer experience (Conference Theatre 1)
Frank Muzika, UK lead executive, Toys R Us

From 6 to 21 tills – lessons learnt from a cashless store
(Payments Conference – in partnership with Barclaycard)
Vincent McKevitt, founder of Tossed

Panel discussion: Innovation in retail (Conference Theatre 2)
Martin Goldstein, head of purchasing, River Island; Alexander Allen, director of strategy and business development, Maplin; Steve Moore, director of connected home, Dixons Carphone; Gemma Jennings, senior manager of strategy, John Lewis and Spencer Izard, chief analyst, Ovum    

How made.com reinvented commerce with conversational shopping (Conference Theatre 2)
Rebecca Ruddle, head of showrooms, made.com and Adam Levene, founder and CEO, Hero

Panel discussion: In-store and remote mobile payments (Payments Conference – in partnership with Barclaycard)
Mark Beresford, director - head of retail payments practice, Edgar, Dunn & Company; Janine Albrecht-Webb, GM digital & technical marketing integration, Shell Retail and Liam Spence, head of product, Pay By Bank App

Panel discussion: Reimagining retail stores for mobile shoppers (Conference Theatre 2)
Simon Blosse, director in retail, management consulting, Accenture UK; Karen Harris, managing director, Intu Digital; Dave Abbott, retail omnichannel manager, The Dune Group and Rupal Karia, managing director of retail and hospitality, Fujitsu.

Merging the physical and digital channels
(Payments Conference – in partnership with Barclaycard)
Vicky Dring, senior omni-channel proposition owner of payments, Boots and Simon Curtis, head of retail and strategic accounts, WorldPay

Lola’s Cupcake: Focus on tech – automation and the human element (Conference Theatre 1)
Asher Budwig, managing director, Lola’s Cupcakes and Chris McCullough, CEO and co-founder, Rotageek

Tuesday 9 May

Keynote: How Tesco is investigating ways to use the Internet of Things to enhance the shopping experience (Conference Theatre 2)
Paul Wilkinson, head of technology research, Tesco Labs

Keynote: Changing room habits and tomorrow’s shoppers stuck with today’s problems
(Payments Conference – in partnership with Barclaycard)
Anita Liu Harvey, vice president of strategy and innovation, Barclaycard

Retail Futurology overview (Payments Conference – in partnership with Barclaycard)
Natasha Toothhill, director of retail engagement, Visa Europe

How John Lewis enhances the shopping jourNey in store (Conference Theatre 2)
Sean O’Connor, head of product for buy, mobile and customer experience, John Lewis

Panel discussion: How virtual and augmented reality is impacting retail (Conference Theatre 1)
Craig Crawford, IT strategist, Crawford IT; Lara Marrero, retail practice area leader, senior associate, Gensler and Cedric Guyot, CEO of Kantar Retail - Virtual Reality

Panel discussion: The Connected Store of the Future (Conference Theatre 2)
Moderator: Caroline Baldwin, deputy editor, Essential Retail; Charles de Clerk, IT customer relations manager, Waitrose; Richard Hewitt, head of digital stores, Marks & Spencer;  Alex MacPherson, director of solution consulting and account management, Manhattan Associates

For the full conference programme, visit www.retailbusinesstechnologyexpo.com


Retail Digital Signage Expo

Introduced last year, Retail Digital Signage Expo (RDSE) will run alongside Retail Business Technology Expo and Retail Design Expo, and has become an official participant in London Digitial Signage Week as the exclusive industry event sponsor. RDSE will more than double in size for 2017.
RDSE provides the ideal platform for the all the key retail digital signage stakeholders to be together in the same place at the same time. It is a dedicated event featuring the entire range of suppliers, from screens and kiosks, integrators and AV specialists to content management, media players, networking solutions and more. In addition to the huge range of vendors, the topic will be widely addressed in both the RBTE and RDE conference programmes.
To find out more, visit www.retaildigitalsignageexpo.com

When and where
Olympia London

Monday 8 May 2017        9.30am-5pm
Tuesday 9 May 2017        9.30am-5pm






Latest issue

  • December 2017 includes VM supplement. +

    Read More
  • 1


  • 1

Latest windows:

  • 1


  • NRF2018 - Tweets of the day - Sunday +

    Read More
  • NRF2018 - Tweets of the day - Monday (2) +

    Read More
  • Retail 2018: Trends and Predictions +

    Read More
  • 1

Out & About

  • Out & About: NRF's Big Show - Day 3 +

    Read More
  • Out & About: NRF's Big Show - Day 2 +

    Read More
  • Out & About: NRF's Big Show - Day 1 +

    Read More
  • 1


  • Making space for today’s consumer: how the old skill of placemaking is contributing to a new kind of retail +

    Read More
  • Transforming the digital enterprise with AV +

    Read More
  • Retailers must move with the times +

    Read More
  • 1

Karl McKeever

Read Karl's column every month in Retail Focus


Read More ...

Monthly Q&A


Treasure Evans,
Visual Manager,


Search Our Site

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.

I accept cookies from this site.

EU Cookie Directive Module Information