Hines, the international real estate firm has announced that Sky, Europe’s leading media and entertainment company, has chosen to open one of its first bricks and mortar retail shops at 229-249 Buchanan Street, Glasgow.

Opening on 6th May, the new Sky shop will occupy a 2,500 square feet unit and bring together Sky Mobile, Sky Broadband and Sky TV all in one place. The shop will include a dedicated ‘Customer Hub’ encouraging new customers to speak to advisors about the latest Sky innovations while existing customers can receive advice for their current products. The shop will also include an iSmash service facility, providing customers with repair and maintenance services on site.

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The new shops are the first time Sky has had a full retail presence that covers all its business areas – Sky Mobile, Sky Broadband and Sky TV – and the first-time potential customers can fully sample the Sky Q experience.

The shop on Buchanan Street, Glasgow, will be the first shop of its kind in Scotland, focusing on customer experience alongside Sky’s products. The shop will be open plan to allow easy and safe interaction between advisors and customers.

All Sky shops will operate in line with the Government’s Covid-19 safety measures, including strict social distancing, mandatory facemasks and hand sanitiser available across the shop.

The building, which has a Grade A listed façade, is located in the heart of Glasgow’s retail core, directly opposite the city’s premier shopping centre Buchanan Galleries and immediately adjacent to Buchanan Quarter.

Sharon Bloodworth, Director, Retail Asset Management, Hines UK, said: “Sky clearly recognise the value of personal interaction with their customers and the selection of our Buchanan Street asset as the home for one of their new stores demonstrates the strength of the location. This commitment from Sky is a significant vote of confidence during challenging times for everyone in the retail sector, and we look forward to their doors opening to customers.”

Matthew Price, Retail Director, Sky UK, said: “We are delighted to be opening a new Sky Shop in Glasgow which will allow Sky to showcase the amazing benefits it has to offer to new and existing customers. The Buchanan Street location really stood out to us to open a new shop and we look forward to opening our doors and sharing the full experience with customers.”

Hines acquired 229-249 Buchanan Street in April 2016 as part of its investment mandate from Bayerische Versorgungskammer (BVK) which targets prime high street retail assets across Europe.

The UK Hines team is currently active in the office, retail, student housing and logistics sectors, managing a combined UK property portfolio worth more than £3bn and located in London and key regional cities.

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